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We were forgotten a couple of times on different days and even had to resort to going up to the waiting staff desk to get basic napkins and cutlery when the not provided.

The ordered food was also slow to come - a lunch turned into a 90 minute affair for a sandwhich. The hotel was also overly busy due to weddings which appeared to steal staff from other customers and included closing down the separate bar when weddings were in process. Pierce, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach.

Sincerely, Priyanka Pandey Front Office Manager Our hotel has responded to the review Dear Ms Y., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach.

Sincerely, Priyanka Pandey Front Office Manager Our hotel has responded to the review Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach.

Sincerely, Priyanka Pandey Front Office Manager The staff was so. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.