The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.
Country of origin for 8.6% of all visits is Colombia.
It lies approximately 5450 miles away from the server location (Netherlands) and such a long distance can negatively affect website speed, as it takes some time for data to travel back and forth between those places.
Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.
We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.
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