At first I just assumed that this was a new school that was just starting out but I was in shock when I was told it wasn't.
I didn't attend Kaplan for longer than a semester due to the fact I absolutely couldn't absorb any of the information that was being taught.
While there was a bit of a debacle with my financial aid (my status was listed incorrectly and therefore the award total was less than it should be), it was resolved after a couple of phone calls.
I appreciate that I am always asked if all of my questions have been answered before the representative hangs up the phone, and I am also given the opportunity to review the phone call in the KU portal, to give the school additional feedback.
According to my account there I owe them $0 because February of last year they wrote of my debt to collections.