Sep not updating


Posted: 12/12/2013 in Symantec Tags: Definition update, Definition update problem, Live Update, Not updating virus-definitions, SEP, SEPM, SEPM definitions not updating, Symantec, Symantec Endpoint Protection, Symantec Endpoint Protection Manager, virus-definition update problem If you have encountered SEP virus-definition update problem on SEPM recently (late 2013) and if this is a large enterprise’s production system which keeps about 30 definition revisions, the reason is most probably the max.

sep not updating-3

Consequently the older design of SEP database doesn’t meet today’s requirements.

Symantec have to find a solution to this issue urgently.

Whereas, the 2 unsuccessful installations both had previous installations of SEP from a different SEP server, which will eventually be decommed.

First question : Should "Automatically uninstall existing security software" be enabled to remove these previous SEP client installations before installing a newer version?

As you may know, definition revisions mainly stored in SEP Database.