The ODA monitors enquiry and complaint levels and the issues complained about.
It can intervene if it sees worrying trends or serious matters of concern.
To help answer that question, keep the following in mind: Free sites are geared toward casual daters, while paid sites tend to be for people looking for a serious relationship.
Of course, it’s not always that simple, and there are exceptions.
As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.