Tagged as: choice hotels corporate, choice hotels corporate address, choice hotels corporate office, choice hotels corporate office phone number, choice hotels customer complaint desk, Choice Hotels customer complaints, choice hotels headquarters, choice hotels main office Several times, I have taken advantage of the Privilege of getting a free night for 2 stays. I stayed here about 3 years ago and decided to stay again for the holidays. In the morning I went down to the buffet that was provided.
However, the most recent time, I did not get the reward and called customer service. The parking lot was dark at night time needs more light. The pictures on Yelp do not match what was provided today. No fresh fruit, cold food, no coffee, no varity of cereal, bacon soaked in grease and no waffles. I should have paid more dollars for a much cleaner room.
Choice Hotels started out in 1939 in Maryland under the name Quality Courts United, a group of 7 motel owners.
The name was changed in 1969 to Quality Motels and again in 1972 to Quality Inns.
Even the most basic hotels boast of having a clean room, which at over $120 per room before taxes, you would definitely expect.
This establishment failed that expectation miserably, as well as the expectation of basic courtesy or professionalism of the front desk clerk.
There are currently over 6000 locations operating under 10 different brand names.