The service is great, however the phone is not that great. Unfortunately, there's no real science behind this as Assurance no longer publishes what's compatible. So instead of paying for the dump to get rid of them, some genius mind had the idea: Why not give them away to the lower class citizens and control them... I received 2 texts last week that I will be upgraded to 1 GB next month. Time will tell if the phone lasts, but for now, it meets my needs.
My brother got a Moto G5 Plus in a raffle at work, so he gave it to me. For the longest time any pay Lo phone could be used. [email protected]@@@@@@@@@@@@@@@@RGHHHHHHH I'm sorry to hear about your super frustrating experience! Even though I mentioned that "IT STATES ON THEIR FREAKING WEBSITE" that the Hydro Reach is one of the other approved phone models. Given how many people are reporting issues with various Lifeline services, I actually recently created a new page discussing your options for escalating your complaints. You can also scroll down and describe your personal story there as well!
Regarding the Unimax phone; I'm sorry, but I don't really understand what you're asking. It even screws up the "Launcher" screen (Home screen) when leaving saying the camera/text/etc area to go to the home screen it says there is a problem with the launcher. With my old pay Lo, I was on a 500 minute, unlimited text plan.
Are you asking whether $25 is a good price for the phone? Hello, I've been with Assurance Wireless for about 2 months now. That is what these free plastic useless cheap phones are. And not a person in their right mind wanted to buy them. I am now on a 350 minute, unlimited text, and 500 MB data plan.
However, since pay Lo was discontinued, it seems to be somewhat inconsistent in terms of what works and what doesn't. So what did they say when you told them that the Hydro Reach was listed on their site as a compatible phone? Lifeline Complaints Leave Assurance Wireless and go to Access Wireless.
I still recommend looking up the old pay Lo phones, finding a couple that they want, then calling Assurance to verify that it's compatible before purchasing. Is there a list of compatible phones with Assurance Wireless? The phone is not working properly and I miss important texts. Is it that the one you got was not compatible with their network (ex. Tried online to get it activated on my AW services. They have better phones so you can better enjoy your free phone, text and data plan!
I CANNOT believe that people who are getting something free, are complaining that they can't get some kind of upgraded phone and that they "deserve" one.